Air Canada computer issues cause congestion at some airports

Travelers wait in line at the Montréal–Pierre Elliott Trudeau International Airport
Monday afternoon after an Air Canada system outage caused major delays

Air Canada computer issues cause congestion at some airports

This means you have to check in manually and it's causing huge delays at airports.

Air Canada issued a statement on Monday morning saying... Air Canada provides scheduled passenger service directly to 64 airports in Canada, 61 in the United States and 98 in Europe, the Middle East, Africa, Asia, Australia, the Caribbean, Mexico, Central America and South America.

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The airline tweeted that it was "experiencing an interruption" at its contact centres and website and is working to restore service as soon as possible.

Air Canada's computer systems are back up and running after the company's airport systems, check in and customer call centres all experienced outages for several hours on Monday. "We thank customers for their patience".

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Customers in foreign airports have also been raising concerns about long lines and check-in delays, but it's not immediately clear how far the outage extends.

Vasudha Sharma, a digital broadcast journalist, tweeted that around 100 or more passengers were waiting to get checked in at Pearson.

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One traveller told CityNews flights could not depart since crews could not access the weight of the plane.

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