The company stored stored more than 119,000 scanned documents from US and global citizens, such as passports, driving licenses, and security identification, on an S3 bucket that was publicly accessible, according to a report from security research firm Kromtech.
An unsecured FedEx server was breached, exposing thousands of customers' personal information, a prominent security research firm discovered earlier this month.
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The files belonged to customers in Europe, Mexico, Canada, Saudi Arabia, Kuwait, Japan, Malaysia, China, and Australia.
Package forwarding service Bongo International was acquired by FedEx in 2014 and now serves as a e-commerce service called FedEx Cross Border. The IDs were accompanied by "Applications for Delivery of Mail Through Agent" forms, which also contained names, addresses, zip codes, and phone numbers. Kromtech's researchers believe that anyone who used the Bongo service between 2009 and 2012 had their data exposed to the public. And the latest company to fall afoul of this is FedEx, which, thanks to a company it bought out, had unknowingly left data of customers around the world available online for years.
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"Technically, anybody who used Bongo International services back in 2009-2012 is at risk of having his/her documents scanned and available online for so many years", Bob Diachenko, head of communications for Kromtech Security Center, said on Thursday. The researchers said they didn't succeed until Tuesday, when ZDNet reporter Zack Whittaker began contacting FedEx officials.
2017 was the year of the badly configured server, as everyone from the WWE to the GOP leaked millions of records on Americans thanks to a dumb mistake made with Amazon's S3 server.
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"After a preliminary investigation, we can confirm that some archived Bongo International account information located on a server hosted by a third-party, public cloud provider is secure,"FedEx spokesman Jim McCluskey said in a statement". The data was part of a service that was discontinued after our acquisition of Bongo.
FedEx has reported that, so far, it hasn't found any evidence of wrongdoing or improper access, but it's continuing its investigation into the problem. The incident is a good reason why people should avoid turning over personal information when practical.
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