Apple under investigation for how it handled iPhone slow-down update

Bloomberg’s Matt Robinson reports Apple is under federal investigation for disclosues made about a software update

Bloomberg’s Matt Robinson reports Apple is under federal investigation for disclosues made about a software update

According to Bloomberg report, referring to people having knowledge of the matter, the government has asked the company to provide information regarding the issue.

The investigation stems from an iOS software update Apple released in January 2017 that addressed an issue where iPhones with batteries that no longer hold enough of a charge shut down during processor intensive tasks.

Representatives for both the DOJ and SEC declined to comment, the report said.

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As many as 50 proposed class actions suits have been filed by consumers, over the company's latest software update.

Apple acknowledged that it had released a software update with the feature a year ago and said that the solution would address flaws in batteries that had become old and didn't operate to their full capacity. Apple announced discounted iPhone battery replacements in light of the outcry, though that itself earned further criticism from some.

The company reiterated that it would never do anything to intentionally shorten the life of a user's Apple product or "degrade the user experience to drive customer upgrades".

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"With three new models in the pipeline for the second half of 2018, we believe Apple may have used up its development resources", Kuo said in an edited version of his comments published by MacRumors. According to it, the software update has new features that will help users to monitor the condition of their batteries and safeguard against potential slow performance. The lowered prices come after reports claim Apple is reducing its iPhone X production by half over disappointing sales during the holidays. Apple has vowed to be more transparent with consumers about the practice, and that includes adding the ability to monitor an iPhone's battery health. In a statement, the company said that they would never "degrade the user experience to drive customer upgrades". Our goal has always been to create products that our customers love. In general, Apple doesn't allow customers to opt out of individual aspects of an update; it's all or nothing.

"The committee expects to receive Apple's response this week", said Hill, in an email. Apple told Bloomberg on Tuesday it had been contacted by United States government agencies, while it is also under similar investigations in France and Italy.

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