TIO Networks, a Canadian subsidiary of PayPal, was hit with a data breach that may have exposed personal information from over one million consumers. TIO Networks operates over 60,000 bill payment kiosks across North America and has over 14 million registered users who use its services to make bill payments for wireless connections, cable, utilities, and other kinds of purchases. "We regret the frustration and inconvenience this issue has created for our customers who rely on our walk-in locations to pay their monthly energy bills".
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PayPal said TIO systems would not be restored until it could be confident about their security and could not give a firm deadline.
Officials said the breach is a TIO issue and that Duke Energy is doing all that it can to help.
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The company was yet to contact all customers, billers and retailers affected by the leak. "We have remained in daily contact with our vendor since they abruptly and unexpectedly disabled their network on November 10 for suspected 'security vulnerabilities'".
PayPal has also promised to offer free credit monitoring memberships to all affected customers of TIO Networks, aside from working with all companies that the latter serves to identify and notify affected customers.
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The Oak Brook, Ill. -based company missed out on 500 million transactions in the last four years as a result, he added. But if the prices are too low, McDonald's own franchisees will do the grousing.
Duke says the information that may have been compromised includes, names, addresses, Duke account numbers and possibly some banking information if a person paid with a check. TIO owns Global Express, which is an authorized payment processing network that Duke Energy uses at walk-in locations.